Frequently Asked Questions
Everything you need to know about our home decor and handcrafted goods.
What is the typical shipping time for orders?
Most orders are processed within 2-3 business days. Depending on your location, shipping typically takes between 5 to 10 business days for standard delivery.
Do you offer international shipping?
Yes, we ship our home products worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
What is your return policy for home decor items?
We offer a 30-day return policy for most items in their original condition. Please note that custom-made or personalized products are non-refundable.
Are your products handmade?
Many of our items at Hatched and Patched are handcrafted by skilled artisans, ensuring that each piece brings a unique touch to your home.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress.